Privacy Policy

Z A M A Tax & Accounting FZ LLE (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services or visiting our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or website.

Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and mailing address
• Business information including company name, industry, and size
• Financial information necessary for tax and accounting services
• Professional credentials and business registration details
• Communication preferences and service requirements

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device type, operating system, and screen resolution
• Pages visited, time spent on pages, and navigation patterns
• Referring website and search terms used
• Cookies and similar tracking technologies data

We use your information for the following purposes:

• Providing tax preparation, accounting, and financial advisory services
• Communicating with you about your account and services
• Processing payments and managing billing
• Improving our website, services, and customer experience
• Sending newsletters, updates, and promotional materials (with consent)
• Complying with legal and regulatory requirements
• Protecting against fraud and ensuring security
• Analyzing usage patterns to enhance our offerings

Professional Confidentiality: As tax and accounting professionals, we are bound by professional confidentiality requirements and will never disclose your financial information without your explicit consent or legal obligation.

We may share your information in the following circumstances:

With Your Consent

We will share your information with third parties when you have given us explicit consent to do so.

Service Providers

We may share information with trusted service providers who assist us in:

• Website hosting and maintenance
• Payment processing and billing
• Email marketing and communication services
• Data backup and security services
• Legal and professional consulting

Legal Requirements

We may disclose information when required by law, regulation, or legal process, including:

• Tax authorities and regulatory bodies
• Court orders and legal proceedings
• Law enforcement investigations
• Compliance with UAE and international laws

We implement comprehensive security measures to protect your information:

• SSL encryption for all data transmissions
• Secure servers with regular security updates
• Access controls and employee training
• Regular security audits and assessments
• Encrypted data storage and backup systems
• Multi-factor authentication for sensitive accounts

Important: While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Meet professional record-keeping obligations

Tax Records: In accordance with UAE tax laws and professional standards, we may retain tax-related documents and information for up to 7 years after the completion of services.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website
• Updating the “Last Updated” date at the top of the policy

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

This Privacy Policy is designed to comply with applicable data protection laws, including:

• UAE Data Protection Law
• European Union General Data Protection Regulation (GDPR)
• Dubai International Financial Centre (DIFC) Data Protection Law
• Other applicable international privacy regulations

We regularly review and update our privacy practices to ensure ongoing compliance with evolving legal requirements.